In my last blog, I talked through the greeting, presentation and programme script. Now, you’re heading into the gym with them for the practical side of things.
The Practical – Find the intensity and put them in the zone.
During the practical your new member MUST:
Here is the script continued…
“So how does that feel?”
“Are you happy with what we have done?”
“Do you understand how the programme card works and where you note your heart rate and the weights and reps you performed?”
“To finish off I just wanted to let you know a bit about what happens now.”
“You may find that in 48 hours time you experience soreness in your muscles due to your efforts today. This is normal and is your body getting used to the new demands you are placing on it so don’t worry. It won’t occur after a couple of sessions.”
“Instructors call it DOMS, which stands for Delayed Onset Muscle Soreness.”
“You might also find that you haven’t remembered all that I have told you today.”
“Part of what makes our club different is the support programme we offer to our new members.”
“If you would like me to go through any of the equipment again then please let me know.”
“We suggest that you have your programme reviewed or totally changed every 6 weeks and one of us will be in touch to make that happen.”
“We will be in touch by email and text to keep you up to date with any services that we think you might like.”
“You can find comprehensive details of our programmes and personal training options on our website.”
“Don’t forget to try to make sure you achieve that first milestone of 14 workouts in 42 days and get one of our club t-shirts.”
“Once you have got that one your next aim will be the 50-workout club.”
“If you have any friends that you would like to bring to the club as your guest you can nominate up to 5 of them for a 14 day trial membership and you can do this anytime in the first 42 days of your membership simply by giving your friends details to us on reception when you visit and we will make the arrangements to get them started.”
“Finally, I would like to get you booked in for a session to evaluate your current fitness age. We like our new members to do this to establish a starting point and because it’s fantastic that we can show you tangible results in only a few weeks.”
“Would you be interested in doing it?”
“It will take approximately 30 minutes of your time.”
“Great well thanks again and I look forward to seeing you in the club soon.”
So, now it’s up to you to put this script or your own version into action. Try it out and see the results.
At all times, you must ensure that you don’t lose sight of the importance of a new members first 42 days in joining your club.
To learn more about the most powerful methods to onboard your new members, you’ll need to be part of our amazing New Member Onboarding Programme.
Click below to find out more and book an online demo today…
Have you got your FREE quote yet for our Momentum SMART Progress Packs? Perfect for your members to keep track, and including things such as a body measure chart, strength and flexibility tests and 40 reasons to exercise, isn’t it time you made an enquiry now?
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