“Momentum Sales System will help every Club ‘Inspect what they Expect’ from their Sales Team, by holding each and everyone accountable.
Inevitably, this leads to: better communication between management and sales > increased sales, increased commissions for the Sales Team and increased profits for the facility.
A Win - Win - Win situation...
When you consider that you only need to sell TWO additional memberships in a year to pay for the System - the only question that remains is;
'When do YOU activate the Momentum Sales System”
Sales Makers UK
"We have been using Momentum Sales System now for just over a year, the monitoring and tracking of both our prospects and members have vastly improved. The system can be fully customized and is easy to use. Any issues that i have had have been rectified quickly and efficiently. It's a winner!"
Gravesham Community Leisure Limited
"...The feedback from our sales team is great and we believe it has added 10%-15% to our monthly sales."
The Holbrook Club has been part of Horsham for nearly 50 years and has been operating as an independent not for profit organisation since 2003.
Since coming on board with the club Momentum Business Development have played a significant role in redefining how the Holbrook Club chooses to treat all current and prospective members.
By working with our team and providing constant support and counsel, Duncan and all at Momentum have helped to modernise how the club goes about its business and how to best maximise the unique product we have here.
For an independent small operation, such as the Holbrook Club, the opportunities Momentum provide mean we can get our hands on the kinds of support major leisure operators take for granted.We fully intend to maintain a working relationship with Momentum so that when we are able to, we can work together to take the club to the next level of operation.
The Holbrook Club
Since introducing the SMART system from Momentum Business Development in November 2008 our member retention has improved significantly. We have had some great feedback from our members who really appreciate the personal support they receive from their nominated Fitness Instructor. Our staff like the system as their job role is now much more structured and rewarding than before. We estimate that if our attrition trend had continued at previous levels we would now have 280 fewer members than we actually have. The financial implications of that don?t bear thinking about!
I am convinced that the SMART system has made a significant contribution to our improved member retention and as a by-product to our fitness team morale.
Head of Operations, Leisure Trust
We engaged Momentum to support the effective opening of our new 'in house' facility, Little Venice Sports Centre with a particular focus on pre and post opening membership sales, marketing and training for fitness suite staff. The quality of support provided has been excellent and innovative which has resulted in sales targets being exceeded. We have extended the arrangements with Momentum to include our other in house facility and we'd certainly recommend Momentum to other facility operators and local authorities.
Operational Director- Sport & Leisure, Westminster City Council
Key to the Healthhaus brand is a concierge mentally of service and a 360 approach to wellness. To get this right involves a very well defined and process driven customer service strategy and staff training programme. Duncan Green has been instrumental in advising us on strategies that improve retention both in terms of clients but also staff. I was extremely impressed throughout with Duncan's attention to understanding our brand values, staffing model and subsequent advice to ensure we deliver on our promise " to take fitness personally". Duncan is an out and out motivator who inspires and develops team spirit from the outset. I would recommend his services for any club owner who want to avoid the common mistakes and attrition which is so rife in this industry.
Healthaus Founder and Director
Slough Community Leisure have worked with Momentum Business Development for the past three years. During this time our sales teams have received excellent training workshops which have developed both their skills and confidence. This has been proved through the increase in sales due to the strong sales processes in place.
Duncan Green MD, has been a huge support to a number of staff at Slough Community Leisure, from sales teams to CEO. He has guided the company through difficult times and helped us maintain a successful business, even with an increasing number of competitors coming into the area.
Overall Duncan Green has helped our business develop and go from strength to strength, he has given sound advice and guided us to improve both our image and our business future. Momentum BD is an excellent training provider for anyone looking to improve processes and meet todays challenging targets.
Membership and Sales Manager
Slough Community Leisure
Duncan’s training is very different; he looks at your processes and shows you how this can be improved. The difference is Duncan doesn’t teach, he coaches and delivers fantastic ideas that are bespoke to your leisure situation, be it at the front of house or high up in the management cloud. The training was a breath of fresh air, and couldn’t have helped us more.
Sales & Reception Manager
Mountbatten Leisure Centre
I have millions of ideas in which I would love to implement into my gym and gym team, Duncan really did show me what the best ways to do this was. He showed me the whole process of launching an idea all the way through to growing the idea to increase profitability. Fantastic training from a true giant in the industry.
Health & Fitness Manager
Mountbatten Leisure Centre